TERMS

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY
BEFORE USING THIS WEBSITE.
Welcome to our website. If you continue to browse and use this website
you are agreeing to comply with and be bound by the following terms and
conditions of use, which together with our privacy policy and website
disclaimer, govern www.ogeknitweardesigns.com.au’s relationship with you
in relation to your use of this website.
By using this website, you signify your acceptance of these terms and
conditions of use. For the purposes of these terms and conditions, “Us”,
“Our” and “We” refers to www.ogeknitweardesigns.com.au and “You” and
“Your” refers to you, the client, visitor, website user or person using our
website.

AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these
terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and www.ogeknitweardesigns.com .au’s rights and obligations to each other.

LIMITATION OF LIABILITY
It is an essential precondition to you using our website that you agree and accept that www.ogeknitweardesigns.com .au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT
Our goods and services come with guarantees that cannot be excluded, modified or restricted under the Australian Consumer Law and are in addition to any manufacturer or supplier warranty. For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), www.ogeknitweardesigns.co m.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again. You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of www.ogeknitweardesigns.com. au. Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS
www.ogeknitweardesigns.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of www.ogeknitweardesigns.com.au.

LINKS TO OTHER WEBSITES
www.ogeknitweardesigns.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between www.ogeknitweardesigns .com.au and the owners of those websites. www.ogeknitweardesigs.com.au takes no responsibility for any of the content found on the linked websites. www.ogeknitweardesigns.com.au’s website may contain information or advertisements provided by third parties for which www.ogeknitweardesigns. com.au accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.
DISCLAIMER
To the fullest extent permitted by
law, www.ogeknitweardesigns.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. www.ogeknitweardesign .com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components. Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not the responsibility of www.ogeknitweardesigns.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.
YOUR PRIVACY
At www.ogeknitweardesigns.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully. You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. www.ogeknitweardesigns com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.
THIRD PARTIES
We do not and will not sell or deal in personal or customer information. We
may however use in a general sense without any reference to your name,
your information to create marketing statistics, identify user demands and
assist in meeting customer needs generally. In addition, we may use the
information that you provide to improve our website and services but not for
any other use.
DISCLOSURE OF INFORMATION
www.ogeknitweardesigns.com.au may be required, in certain
circumstances, to disclose information in good faith and
where www.ogeknitweardesigns.com.au is required to do so in the
following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
EXCLUSION OF COMPETITORS
If you are in the business of creating similar documents, goods or services
for the purpose of providing them for a fee to users, whether they be
business users or domestic users, then you are a competitor
of www.ogeknitweardesigns.com.au. www.ogeknitweardesigns.com.au expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then www.ogeknitweardesigns.c om.au will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. www.ogeknitweardesigns.c om.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.
COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website. www.ogeknitweardesigns.com.au expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
WHOLE AGREEMENT
These terms and conditions represent the whole agreement between you and www.ogeknitweardesigns.com .au concerning your use and access to www.ogeknitweardesigns.com. au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
EXCLUSION OF UNENFORCEABLE TERMS
Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.
JURISDICTION
This agreement and this website are subject to the laws of ACT and
Australia. If there is a dispute between you and www.ogeknitweardesigns.com.au that results in litigation then you must submit to the jurisdiction of the courts of ACT.

Last updated: 17 November 2023

At www.ogeknitweardesigns.com.au, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

INFORMATION WE COLLECT FROM YOU
In the course of your visits to our website or use of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).

Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us. You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.

HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience. Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally. Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised use or access. Credit card information is encrypted before transmission and is not stored by us on our servers. To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections. We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements. In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.

COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website. Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Ads and Facebook Adverts. These ads may appear on this website or other websites you visit.

SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any customer information. Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.

DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may
include your Personal Data, to comply with a legal requirement, such as a
law, regulation, court order, subpoena, warrant, in the course of a legal
proceeding or in response to a law enforcement agency request. Also, we
may use your Personal Data to protect the rights, property or safety
of www.ogeknitweardesigns.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger,
sale, transfer of assets or otherwise) customer information, which may
include your Personal Data, could be transferred to a purchaser under a
confidentiality agreement. We would only disclose your Personal Data in
good faith and where required by any of the above circumstances.

LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for
your convenience only. Links to third party websites do not constitute
sponsorship or endorsement or approval of these websites. Please be
aware that we are not responsible for the privacy practices of such other
websites. We encourage our users to be aware, when they leave our
website, to read the privacy statements of each and every website that
collects personally identifiable information. This privacy policy applies
solely to information collected by this website.

CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at info@oge-designs.com and we will respond within 48 hours.

COOKIE NOTICE: We use cookies to enhance your experience on our website. These cookies help us to provide you with personalized content, improve our website and remember your preferences. By clicking ‘Accept’, you agree to our use of cookies. For more information, please read our Privacy Policy.

These patterns are digital .pdf downloadable files. ALL PATTERNS, PHOTOS and VIDEOS BY ‘OGE Knitwear Designs’©, are of Intellectual Property and are NOT to be sold, reproduced, modified, copied, republished, or distributed to a third party.

Once you have purchased my pattern/s, you will be given a unique link to download the pattern to your computer, or other devices. The link will soon expire and we don’t store your file, so please make sure to download and save your pattern. The items listed in my on-line store are knitting patterns only and not a finished knitted garment. Please note: Once you have downloaded the pattern, this means the sale is final and no refunds will be granted.

Once you have purchased the pattern/s, you will be given a unique link to download the pattern/s to your computer, or your other devices. The link will soon expire so please make sure to download and save your pattern. We do not store your file.

All of my patterns have been test knitted & technical edited for accuracy, clarity, & fit, and every effort has been made to ensure they should not contain pattern stopping errors.

If you believe you have found an error, we encourage you to read through the entire pattern and double check your work and stitch counts before submitting a request. Sometimes it helps to set the project down for a while and look at it with fresh eyes the next day, or after a few hours.

If you are really stuck and unable to self resolve the issue you can email us requesting assistance. Our current turnaround time for individual support requests is two to three weeks.

Please note that we can’t provide support for any pattern modifications you make or require.
Email address : info@oge-designs.com
Please title your email with the description and/or pattern number

Or, you can reach out at my ‘CONTACT’ page and complete the form.

If you are really stuck and unable to self resolve the issue you can email us requesting assistance.

Our current turnaround time for individual support requests is two to three weeks.
Please note that we can’t provide support for any pattern modifications you make or require.

Email address : info@oge-designs.com
Or, you can reach out at my ‘CONTACT’ page and complete the form.

More tutorials will be listed in the near future…stay stuned!

Patterns are for individual use only and are protected by international copyright laws. In purchasing this pattern you agree to use this pattern and all items made from it, for your own personal non‐commercial use. ALL PATTERNS, PHOTOS and VIDEOS BY ‘OGE Knitwear Designs’©, are of Intellectual Property and are NOT to be sold, reproduced, modified, copied, republished, or distributed to a third party.

Just a friendly reminder: photocopying or emailing copies of this file to others is a violation of copyright law.

You may use the purchased patterns to create your own finished hand knitted garment. You may sell your garment, however, you MUST use your own photography and/or videos to promote your finished product. The name OGE Knitwear Designs must NOT be referred to on your finished knitted garment.

Please refer to the terms under ‘How can I use my file’.

Please note: Once you have downloaded the pattern, this means the sale is final and no refunds will be granted.
The items listed in my online shop are knitting patterns only and not a finished knitted garment.

If you do not agree with the above Terms and Condition then you should not use this Website, purchase, download, or use any of our products on this website.

You can find more inforamtion on my SUPPORT page.